Last updated: 1 May 2026 • Effective: 1 May 2026 • Applies to: phantomgrid.pro
PhantomGrid ("we", "us", "our") operates the website phantomgrid.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Please read this policy carefully. By using phantomgrid.pro, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Who We Are
PhantomGrid is an Australian gaming media company registered in New South Wales, Australia (ABN 47 123 456 789). Our registered address is 1 Darling Island Road, Pyrmont NSW 2009, Australia. You can contact our Privacy Officer at [email protected].
2. Information We Collect
We may collect the following categories of personal information:
2.1 Information You Provide Directly
- Contact form submissions: Your name, email address, and message content when you contact us via our contact form.
- Newsletter subscriptions: Your email address when you subscribe to our newsletter or mailing list.
- Review submissions: Contact details and game information when developers submit games for review.
2.2 Information Collected Automatically
- Usage data: Pages visited, time spent on pages, links clicked, and navigation patterns.
- Technical data: IP address, browser type and version, operating system, device type, and screen resolution.
- Cookies and similar technologies: As described in our Cookie Policy.
- Referral data: The website or source that referred you to phantomgrid.pro.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries, messages, and contact form submissions.
- To send you our newsletter and editorial content you have subscribed to receive.
- To improve and optimise our website content, layout, and user experience.
- To analyse website traffic and understand how visitors use our site.
- To detect and prevent fraudulent activity, spam, or abuse.
- To comply with our legal obligations under Australian law.
- To communicate important updates about our services or this Privacy Policy.
4. Legal Basis for Processing
We process your personal information on the following grounds:
- Consent: Where you have given us explicit consent, such as subscribing to our newsletter or submitting a contact form.
- Legitimate interests: For website analytics and improving our services, where such interests are not overridden by your rights.
- Legal obligation: Where processing is necessary to comply with applicable Australian law.
5. Cookies
We use cookies and similar tracking technologies to enhance your experience on phantomgrid.pro. For full details of the cookies we use and how to manage your preferences, please refer to our Cookie Policy.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: Trusted third-party providers who assist us in operating our website, such as email delivery services and analytics providers, who are contractually bound to keep your information confidential.
- Legal requirements: Where required by Australian law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to equivalent privacy protections.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscriber data is retained until you unsubscribe. Contact form data is retained for up to 24 months. Website analytics data is retained for up to 26 months.
8. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Under the Australian Privacy Act 1988 and the Australian Privacy Principles, you have the following rights:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete personal information.
- Deletion: You may request that we delete your personal information, subject to legal retention requirements.
- Opt-out: You may unsubscribe from our newsletter at any time using the unsubscribe link in any email we send.
- Complaints: You have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
To exercise any of these rights, please contact us at [email protected].
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
PhantomGrid is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at [email protected].
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of phantomgrid.pro after any changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Post: Privacy Officer, PhantomGrid, 1 Darling Island Road, Pyrmont NSW 2009, Australia
- Phone: +61 2 9000 1234